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Custom Scooter Guarantee

The Ripped Knees Scooter Store have now implemented a new industry first 60 Day Guarantee on all custom scooters purchased for our scooter store.

Custom Stunt Scooters are not getting any cheaper and the top brands on the market are releasing new and expensive scooter parts all the time. Ripped Knees had been getting tired from hearing from riders complaints about ongoing customer service when they had bought a scooter.

The sport of freestyle scootering puts immense amounts of pressures on the products themselves and with 7 parts making up a scooter, its fair to say that most people may experience some problem over time, this is not unusual. However when the customer has parted with a lot of money, its nice to have piece of mind that where you have bought it from, can provide you with an immediate assistance should you have any early teething problems.

So, with that in mind, Ripped Knees have developed their own 60 Day Guarantee. This consists of numerous points and is designed so the customer can fee comfortable on purchase that they are iin safe hands should anything go wrong.

The guarantee provides as much customer support as possible through online and telephone support from the date of purchase. We will initially try to diagnose any issues with the product by telephone and in most instance, we are able to remedy 90% of problems this way. However, if we find that we are unable to solve any issues this way, we will arrange a free courier collection of your product, at a time and date convenient to the customer. Our dedicated scooter technicians will fully check/re build the product and were necessary and in line with brand warranties, replace any parts free of charge should they need replacing. We then also guarantee to return the product to the customer, again at a location and time suitable to them, with 48 Hours of receipt. In many instances, we would look to turn these around within 24 hours.

We find that this guarantee gives the customer piece of mind that unlike many scooter shops, we wont wash our hands of a problem when you need our help most.

This industry leading offer also applies to all of the PRE-BUILT Ripped Knees Custom Scooters in our shop and any custom built scooter.

For further details, do not hesitate to contact one of our team on 0191 260 2534.

Ripped Knees Team

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Custom pro stunt scooter shop - Based in Newcastle Upon Tyne, we are the north east's biggest stockist of the top brands and the only dedicated scooter store in Newcastle

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Ripped Knees is the UK's newest stunt scooter and extreme sports store, specialising in the custom building of stunt scooters. Our unique Ripped Knees Scooter Custom Builder has been over a year in the planning, so that you can build that dream scooter from the best parts on the planet in our Custom Scooter Builder! Over the past year and a half we've been cranking out some of the best custom scooters in the UK and the time was right to bring a builder to you so that you can do it all yourself including Scooter Decks, Scooter Forks, Scooter Bars, Scooter Clamps, Headsets and Wheels.

We have also developed a huge range of Ripped Knees custom scooters to buy in our store, all pre tested and built to ensure your custom scooter is dialled and ready to go. Not only that but we stock almost every major scooter brand so if you need any spare parts or upgrades, then we'll have it for you. Based in Newcastle Upon Tyne, we are the north east's biggest stockist of the top brands and the only dedicated scooter store in Newcastle, so if you are local, there's only one place to come.

Over the next few weeks and months, we'll be bringing you more of the best names in the business, our scoot blog with all the latest info from around the world, giveaways, deals and great offers. We've also introduced a reward points system so any customers making purchases in our store will receive points that can be redeemed on your future purchases. 

Also, check out our Ripped Knees Facebook page for all the latest news..........

Ripped Knees Team

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