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Privacy & Security

      At Ripped Knees, customer service is the most important thing to us and all our contact with you should be a pleasant process.


       Information collected about you

The main information we have about you is your email address, contact numbers and address. This information is essential for sending out your orders and contacting youif necessary regarding your order. Your information is secured securely and safely in our system and is not disclosed to other companies or anyone outside of Ripped Knees. From time to time, we may send you newsletter updates or emails regarding various products and offers. You can at anytime, opt out of this.

Trading online, Ripped Knees complies fully with the Date Protection Act 1998.

 

What we use your information for

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

 

*   Internal record keeping.

*   We may use the information to improve our products and services.

*   We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

*   From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

 

Unsubscribing or opting out

At anytime, you can opt out of receiving newsletter of email notifications. Simply click the unsubscribe link!

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

 

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Links To Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.