Cannot recommend these guys enough! My son is 11 and loves coming to the store. We travel quite a way to get from ours to the store (around an hour) and its worth the journey, Barry was fantastic on yesterdays visit, he helped Jack custom design and make his dream scooter. The patience he had, the effort he made, the attention to detail to ensure it was what Jack wanted, and the price was surprisingly less than id feared (lol) you made a little boy extremely happy - once again. Thanks Ripped knees - see you next time!

Super easy and great parts, really quick. Friendly expert advice on the custom build too, not just trying to sell the most expensive bits, really understood my sons budget. A+

Wow! In all honestly, I’ve seldom, if ever received such incredible customer service! We ordered a custom scooter for our son for Xmas. There was a glitch with the scooter on Xmas Day which we couldn’t rectify, and which couldn’t have been found without using it. Sad, but these things do happen. The measure of a company is how they deal with issues and resolve them. I sent an email on Boxing Day, which fell on the Saturday, expecting a response late on the following week. On Sunday 27th I received a call from the company, and they skilfully directed my husband with a temporary fix, with the promise of parts to be sent out in the post, which then arrived within a day or two. We’ve received abysmal service from other online scooter companies, so really wanted to praise Ripped Knees. Honest, friendly, knowledgeable, incredible service - even responding when they should be closed! Won’t hesitate to use again or recommend. 5 ⭐️

Was in the store today, what an Aladdin s cave this is, quality range of scooters and all the accessories you could want to fit to your scooters. My son is 8 and just started riding scooters. The guy working there was very friendly and knows his stuff. Walking round the shop was well laid out, bright and well stocked. We got a lot of information from the gent who served us which was very helpful to me. Now I know where they are, I will definitely use them again as I always try to support our local businesses... well done ripped knees will definitely be back. That’s what customer service is all about...! Nice one 👍👌

Went to the shop today. Fantastic store, well laid out and presented. The service we received was fantastic, put my son at ease and he is delighted with his scooter and new helmet. We will definitely be back for more stuff shortly. No where else in the North East comes close and website is superb too and really ease to use.

I came across the shop after my son was talking about a scooter for his birthday so I decided to head down and see what options there were. After speaking to Barry and looking around the shop my little lad had decided on what he would like and bamboozled me with parts and names all of which I didn't have a clue about. Barry could not do enough to help and spent a good 25-30 mins talking me through all of the parts and within an hour I was back to a fully built scooter. Needless to say I have one happy little boy I would highly recommend this shop and I'm sure I will be back in the future for a few scooter parts. Cheers for all the help 🤘